{"id":16580,"date":"2016-04-08T17:42:27","date_gmt":"2016-04-08T15:42:27","guid":{"rendered":"http:\/\/www.affittolugano.ch\/wp\/?page_id=16580"},"modified":"2017-01-12T21:14:59","modified_gmt":"2017-01-12T20:14:59","slug":"faqs-en","status":"publish","type":"page","link":"https:\/\/www.affittolugano.ch\/en\/faqs-en\/","title":{"rendered":"faqs-en"},"content":{"rendered":"<p>[vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; background_color=&#8221;#ffffff&#8221; css_animation=&#8221;&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; padding_top=&#8221;85&#8243; padding_bottom=&#8221;0&#8243; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h1 style=\"text-align: center;\">&#8220;La Residenza&#8221; serviced apartments, Lugano &#8211; CH<\/h1>\n<p>[\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;20&#8243; down=&#8221;0&#8243;][vc_separator type=&#8221;transparent&#8221; up=&#8221;30&#8243; down=&#8221;0&#8243;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">FAQs<\/h2>\n<p>[\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;87&#8243; down=&#8221;0&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_raw_html]JTNDcCUyMGFsaWduJTNEJTIyY2VudGVyJTIyJTNFJTNDaW1nJTIwYWx0JTNEJTIyJTIyTGElMjBSZXNpZGVuemElMjIlMjBzZXJ2aWNlZCUyMGFwYXJ0bWVudHMlMkMlMjBMdWdhbm8lMjAtJTIwQ0glMjIlMjBoZWlnaHQlM0QlMjIzMTAlMjIlMjBzcmMlM0QlMjJodHRwJTNBJTJGJTJGd3d3LmFmZml0dG9sdWdhbm8uY2glMkZ3cCUyRndwLWNvbnRlbnQlMkZ1cGxvYWRzJTJGMjAxNiUyRjAzJTJGaW5ncmVzc28tY2FtZXJlLWFmZml0dG8uanBnJTIyJTIwdGl0bGUlM0QlMjIlMjJMYSUyMFJlc2lkZW56YSUyMiUyMHNlcnZpY2VkJTIwYXBhcnRtZW50cyUyQyUyMEx1Z2FubyUyMC0lMjBDSCUyMiUyMHdpZHRoJTNEJTIyNTAwJTIyJTNFJTNDJTJGcCUzRQ==[\/vc_raw_html][vc_separator type=&#8221;transparent&#8221; up=&#8221;45&#8243; down=&#8221;0&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_raw_html]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[\/vc_raw_html][vc_separator type=&#8221;transparent&#8221; up=&#8221;45&#8243; down=&#8221;0&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; background_color=&#8221;#ffffff&#8221; padding_top=&#8221;80&#8243; css_animation=&#8221;&#8221; el_class=&#8221;team_hover_color&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_accordion active_tab=&#8221;1&#8243; collapsible=&#8221;yes&#8221; style=&#8221;boxed_accordion&#8221;][vc_accordion_tab title=&#8221;Are your rates per room or per person?&#8221; background_color=&#8221;#a3a3a3&#8243;][vc_column_text]All of the rates you see on our\u00a0<a title=\"affitto lugano\" href=\"http:\/\/www.affittolugano.ch\/en\/rates-and-special-offers\/\">rates page<\/a>\u00a0are per room.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Are guests allowed in my room?&#8221; background_color=&#8221;#a3a3a3&#8243;][vc_column_text]Of course.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;How long can guests stay?&#8221; background_color=&#8221;#a3a3a3&#8243;][vc_column_text]There is no problem if your guest stays over for a few nights; the Management needs to be informed of the guest&#8217;s details for longer stays since, although there are no extra charges, we are obliged to register them.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Where can I park my car?&#8221; background_color=&#8221;#a3a3a3&#8243;][vc_column_text]Our apartment block has 8 parking spaces outside, which can be rented at 150.00 FRS per month. Alternatively, there is always a good number of parking spaces to be found in the streets in the immediate vicinity.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;What is the minimum amount of time for serviced apartment rental?&#8221; background_color=&#8221;#a3a3a3&#8243;][vc_column_text]In general, we rent our rooms for a minimum of three months; however, it is possible to agree packages for week-long stays. Contact us and we will find the best possible solution for your accommodation needs.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;How far are the apartments from any bus stops?&#8221; background_color=&#8221;#a3a3a3&#8243;][vc_column_text]We are 50 metres from the nearest bus stop.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;How far is Lugano railway station?&#8221; background_color=&#8221;#a3a3a3&#8243;][vc_column_text]The apartments are about 2 km from the railway station and are is easily reached by the city buses as well as by the funicular railway leaving from the station.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Is there an internet connection?&#8221; background_color=&#8221;#a3a3a3&#8243;][vc_column_text]Yes. \u00a0Guests can connect to our WI-FI network, free of charge.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Will I be charged separately for lighting, electricity, water or heating?&#8221; background_color=&#8221;#a3a3a3&#8243;][vc_column_text]Absolutely not! These costs are included in the room rate.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Is it possible to smoke in the rooms?&#8221; background_color=&#8221;#a3a3a3&#8243;][vc_column_text]We have rooms for smokers and non-smokers. When you book a room, remember to state whether you require a room for smokers or non-smokers and we will be happy to accommodate you.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][vc_empty_space height=&#8221;65px&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_accordion active_tab=&#8221;1&#8243; collapsible=&#8221;yes&#8221; style=&#8221;boxed_accordion&#8221;][vc_accordion_tab title=&#8221;Is there a security camera service inside the building?&#8221; background_color=&#8221;#a3a3a3&#8243;][vc_column_text]Of course. For the safety of guests, the common areas have video surveillance 24 hours a day.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Can I keep pets in my room?&#8221; background_color=&#8221;#a3a3a3&#8243;][vc_column_text]As a rule, we allow guests to keep a cat or dog in their room provided that these do not disturb other guests and with prior permission from the Management.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Can I cook in my room?&#8221; background_color=&#8221;#a3a3a3&#8243;][vc_column_text]We have rooms with or without kitchenette. Rooms with kitchenette (recently renovated) cost just 100 FRS more per month (<a title=\"affitto lugano\" href=\"http:\/\/www.affittolugano.ch\/en\/rates-and-special-offers\/\">see rates<\/a>). You may, in any case, use your own electric cooking ring or microwave oven in rooms without kitchenette.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;If I don&#8217;t wish to eat in my room, is there anywhere economical in the vicinity?&#8221; background_color=&#8221;#a3a3a3&#8243;][vc_column_text]Of course. The Florean patisserie, which is in the same building as the serviced apartments, offers a fixed price, quality lunchtime menu and the costs are very reasonable.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Do the serviced apartments have TV?&#8221; background_color=&#8221;#a3a3a3&#8243;][vc_column_text]Naturally. All rooms have cable TV with 30 channels. The service is included in the price of the room.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;What is the difference between renovated and non-renovated rooms?&#8221; background_color=&#8221;#a3a3a3&#8243;][vc_column_text]The serviced apartments are gradually being renovated, meaning that the existing carpets are being replaced with designer flooring in solid oak, and stylish kitchenettes. In other words, non-renovated rooms have fitted carpet in place of oak flooring; they have no kitchenette and the furnishings are less modern in style. The difference in the monthly rental rates for a renovated and a non-renovated room is 100.00 FRS (<a title=\"affitto lugano\" href=\"http:\/\/www.affittolugano.ch\/en\/rates-and-special-offers\/\">see rates<\/a>).[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Is breakfast included in the rental price?&#8221; background_color=&#8221;#a3a3a3&#8243;][vc_column_text]Breakfast (which is available at the Florean patisserie, next door) can be included in the rental price if you prefer this option (<a title=\"affitto lugano\" href=\"http:\/\/www.affittolugano.ch\/en\/rates-and-special-offers\/\">see rates<\/a>).[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Is there a post office in the vicinity?&#8221; background_color=&#8221;#a3a3a3&#8243;][vc_column_text]Of course. There is a post office is in the same complex.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Is there a laundry?&#8221; background_color=&#8221;#a3a3a3&#8243;][vc_column_text]Yes. Inside the building is a coin-operated launderette (with dryer).[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;I didn&#8217;t find the answer I was looking for, where else can I look?&#8221; background_color=&#8221;#a3a3a3&#8243;][vc_column_text]We have included the most frequent questions and their answers on this page. If you have any other questions, please contact us at the following numbers: +41 (0)91 976 1719 \/ +41 (0)79 937 8061.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][vc_empty_space height=&#8221;65px&#8221;][\/vc_column][\/vc_row][vc_row row_type=&#8221;parallax&#8221; parallax_content_width=&#8221;in_grid&#8221; text_align=&#8221;center&#8221; background_image=&#8221;15286&#8243; full_screen_section_height=&#8221;no&#8221; section_height=&#8221;345&#8243;][vc_column][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; background_color=&#8221;#ffffff&#8221; css_animation=&#8221;&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; padding_top=&#8221;85&#8243; padding_bottom=&#8221;0&#8243; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text] &#8220;La Residenza&#8221; serviced apartments, Lugano &#8211; CH [\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;20&#8243; down=&#8221;0&#8243;][vc_separator type=&#8221;transparent&#8221; up=&#8221;30&#8243; down=&#8221;0&#8243;][vc_column_text] FAQs [\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;87&#8243; down=&#8221;0&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_raw_html]JTNDcCUyMGFsaWduJTNEJTIyY2VudGVyJTIyJTNFJTNDaW1nJTIwYWx0JTNEJTIyJTIyTGElMjBSZXNpZGVuemElMjIlMjBzZXJ2aWNlZCUyMGFwYXJ0bWVudHMlMkMlMjBMdWdhbm8lMjAtJTIwQ0glMjIlMjBoZWlnaHQlM0QlMjIzMTAlMjIlMjBzcmMlM0QlMjJodHRwJTNBJTJGJTJGd3d3LmFmZml0dG9sdWdhbm8uY2glMkZ3cCUyRndwLWNvbnRlbnQlMkZ1cGxvYWRzJTJGMjAxNiUyRjAzJTJGaW5ncmVzc28tY2FtZXJlLWFmZml0dG8uanBnJTIyJTIwdGl0bGUlM0QlMjIlMjJMYSUyMFJlc2lkZW56YSUyMiUyMHNlcnZpY2VkJTIwYXBhcnRtZW50cyUyQyUyMEx1Z2FubyUyMC0lMjBDSCUyMiUyMHdpZHRoJTNEJTIyNTAwJTIyJTNFJTNDJTJGcCUzRQ==[\/vc_raw_html][vc_separator type=&#8221;transparent&#8221; up=&#8221;45&#8243; down=&#8221;0&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_raw_html]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[\/vc_raw_html][vc_separator type=&#8221;transparent&#8221; up=&#8221;45&#8243;&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":[],"_links":{"self":[{"href":"https:\/\/www.affittolugano.ch\/en\/wp-json\/wp\/v2\/pages\/16580"}],"collection":[{"href":"https:\/\/www.affittolugano.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.affittolugano.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.affittolugano.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.affittolugano.ch\/en\/wp-json\/wp\/v2\/comments?post=16580"}],"version-history":[{"count":0,"href":"https:\/\/www.affittolugano.ch\/en\/wp-json\/wp\/v2\/pages\/16580\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.affittolugano.ch\/en\/wp-json\/wp\/v2\/media?parent=16580"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}