Serviced apartments, Lugano – Ticino – Switzerland – Disclaimer

Privacy and Processing of Personal Data

Policy statement in compliance with Art.13 of Law Decree no.196/03 and subsequent amendments

We do not keep any personal data based on access to the pages of this web site.

All e-mails we receive are stored on computers protected by constantly updated passwords, firewalls and antivirus software, without prejudice to the sender to avail him or herself of all rights set forth in Law Decree no. 196 of 30.6.2003 (Privacy Act) and specifically, to know which data are stored to file as well as to have said data changed or deleted.

Sensitive details concerning users will under no circumstances be shared with other companies; nor will they be published or given to other parties, unless with the permission of the person concerned.

The Data Controller is La Residenza – Piazza della Riscossa, 16 – CH 6900 Lugano.

Google Analytics

Information about monitoring access to the site

This web site uses Google Analytics, a web analysis service supplied by Google Inc. (“Google”).

Google Analytics uses “cookies”, text files that are deposited in your computer to allow the website to analyse the way in which visitors use the site.

The information generated by the cookie on the way you have used the site (including your IP address) is transmitted to and stored on Google’s servers in the United States.

Google uses this information for the purpose of tracing and examining your use of the web site, to compile reports on web site activities for site operators and to supply other services relevant to web site activities and Internet usage.

Google may also supply these details to other parties where this is required by law or where said parties process this information on behalf of Google.

Google will not associate your IP address to any other information in its possession.

You can refuse to use cookies, by selecting the relevant browser setting, although this may prevent you from using all of the functions on this web site.

By using this web site, you are consenting to the processing of your data by Google using the methods and for the purposes mentioned here above.


Although we have taken great care in collating the information provided on this web site, we cannot assume any liability for errors or inaccuracies.